Terms of service

These terms govern your use of Pet Memorial Video, an online service operated by VIFE Inc. that makes short memorial videos of pets from photos you upload, using AI video models. By creating an account or using the service you agree to them.

Your account

You must be at least 18 years old to use the service. You are responsible for the activity on your account and for keeping your sign-in details secure.

Photos you upload

You must have the right to use every photo you upload, and the permission of any person who appears in it where the law requires it. Photos of children may be used only with a parent's or guardian's consent.

Do not create sexual, violent, hateful or political content, content showing animals being harmed, content that impersonates, harasses or deceives anyone, or content that infringes the rights of others. We may refuse requests, remove content and suspend or close accounts that break these rules.

Your videos

Videos are AI recreations generated from your photos. They are not real footage, and your pet's appearance and details can differ from the photos. Review each video before you share it, and never present it as a real recording.

You keep the rights you have in your uploads. Subject to these terms and applicable law, you may use the videos you make for personal and commercial purposes.

Credits and payments

Videos are paid with credits: 30 credits per second, shown before you create. Payments are processed by Stripe in US dollars; credit packs are one-time purchases, and subscriptions renew until cancelled. Failed or cancelled videos return their credits automatically.

New accounts may receive 150 welcome credits, one free 5-second video. Only the first new account from a network (one IPv4 address, or one IPv6 /64 block) in any 30 days receives the 150 welcome credits, enough for one 5-second video at any resolution. Later accounts from the same network in that time start with no credits, and welcome credits have no cash value. Do not create several accounts to get more welcome credits.

Changes and termination

We may update the service and these terms. Continued use after an update means you accept the new terms. You can close your account at any time by writing to us.

Contact

Support: support@vife.ai. Legal notices: legal@vife.ai.

Copyright complaints (DMCA)

Pet Memorial Video is operated by VIFE Inc. We respond to notices of claimed copyright infringement under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512). Send them to our designated agent:

Copyright Agent, VIFE Inc., 30 N Gould St Ste R, Sheridan, WY 82801, United States. Phone: +1 (848) 384-5044. Email: legal@vife.ai.

A notice must include: (1) a physical or electronic signature of the copyright owner or a person authorized to act for them; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing, with information reasonably sufficient for us to locate it, such as its URL; (4) your address, telephone number and email address; (5) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

If your material was removed and you believe that was a mistake or a misidentification, you may send our agent a counter-notification with: your physical or electronic signature; identification of the material and the location where it appeared before it was removed; a statement under penalty of perjury that you have a good faith belief that it was removed as a result of mistake or misidentification; and your name, address and telephone number, with a statement that you consent to the jurisdiction of the federal district court for the judicial district of your address (or, if you are outside the United States, any judicial district in which VIFE Inc. may be found) and that you will accept service of process from the person who sent the notice or their agent. Unless the complainant tells us it has filed a court action, we restore the material 10 to 14 business days after we receive the counter-notification.

Knowingly misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages (17 U.S.C. § 512(f)). In appropriate circumstances we terminate the accounts of users who are repeat infringers.